The Program

The Phocuswright Conference typically addresses the forces that impact and reshape the travel industry; for a sector as dynamic as travel, it¡¯s natural that we would take this approach. But this time around, it¡¯s more than that. New agents of change abound as a new age of travel beckons.

That's why we¡¯re assembling the most impactful roster of speakers to dissect, debate and define what travel will look like in the years ahead.

From November 19-21, we¡¯ll cover a broad range of topics that address navigating this New Age:

• How the airline industry grapples with new distribution models, modernizing its technology and the challenges of disruptions.
• What travelers think about the state of travel websites and apps, how they're using cutting-edge technology including generative AI, and what they're thinking about the future.
• The aim to transform corporate travel and achieve ¡°the perfect trip¡±.
• How the retailing revolution is elevating the customer experience and opening new revenue opportunities for travel businesses despite an increasingly fragmented distribution landscape.
• Wall Street's leading analysts on digital, travel and hospitality share their perspectives on where the money, the market and its movers will go next.
• The new technologies and breakthroughs amping up investor interest, as a long runway remains for those who are focusing on fundamentals.
• The vision for new tech like AI agents and digital ID to enable true personalization is clear, but getting there can be like navigating through a fog.
• Marketing experts weigh in on the future of the travel buying experience and the tech-driven retail revolution.
• Some of the world¡¯s largest sellers of experiences share their strategies for capturing traveler¡¯s dreams, desires ¨C and dollars.
• Product enhancements from around the world based on different perspectives, cultures and markets.
• And many more topics that unlock the potential of our buzzing industry.