Frequently Asked Questions
Registration Information
Can I register in person at the event?
Yes, registrations are accepted onsite, however we encourage you to register early to receive valuable conference
information and to take advantage of the pre-conference networking opportunities available to registered attendees on
the conference platform/mobile app.
Discounts
Early-bird registration pricing is already discounted, so no additional discounts apply.
However, we do offer special rates for
groups,
Phocuswright Open Access
research subscribers,
hoteliers,
airlines,
Young Leaders, and eligible
startups. Full details can be found
on the
registration page.
Is a group discount available?
Yes, discount tickets are available for three or more people from the same company registering at the same time.
Additional information and the private code is available
here.
Will The Phocuswright Conference close registration at any point?
Due to the popularity of the event, we recommend that customers register early as there is always the possibility that
the event will sell out.
What is included in my registration fee?
The registration fee allows access to all events and functions during the event and includes: conference materials,
receptions, meals and breaks as specified in the
program.
Does the registration fee include travel costs for the conference?
All travel costs including air and hotel accommodations are the responsibility of the attendee. Phocuswright has secured
a block of rooms at the conference rate at the
host hotel. Rooms in the conference
room block are reserved for conference attendees. Detailed hotel information including a link and instructions to book
your reservation at the host hotel are included in the registration confirmation.
How is my registration confirmed?
After completing registration, you will be routed to a confirmation page that will allow you to add the event to your
calendar, print a receipt. In addition, you will receive a confirmation email with your registration information.
What forms of payment do you accept for the conference fee?
Registration payment is by charge/credit card. View all payment details and rules in the registration terms and
conditions section
here.
If I can't attend, can I transfer my registration?
Registrations may be transferred to another employee in your company and requests for transfers of registration fees
must be made in writing. View the ticket transfer information in the registration terms and conditions section
here.
What if I have to cancel?
Canceled registrations that are eligible to receive a credit memo must be canceled in writing prior to the deadline.
View all ticket cancellation rules in the registration terms and conditions section
here.
My credit card won't process.
Credit card processing problems are generally caused by a mismatch in the billing address of the credit card holder.
Check that the address entered matches the billing address listed with your credit card provider or contact your credit
card provider to authorize the charge.
My registration timed out, do I have to re-enter all of my information?
The system will save all of the information you have previously entered. Simply enter the email address that you used to
begin the registration and the password created during the initial registration and the fields will populate with the
data entered.
Do you offer a Center Stage only ticket?
We do not offer a Center Stage only ticket. We have found that attending all days of the event offers the best
conference experience and provides the best value for our attendees.
Do you offer an exhibit hall only ticket?
We do not offer an exhibit or expo access only ticket. Conference tickets are based around attending all days of the
event and provide access to all sessions, functions and receptions during the event. The exhibit hall and theater are
accessible to all attendees with the ability to move freely about the event. Many of the meals and receptions are hosted
on the exhibit floor.
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Accommodations
How can I book a reservation at the host hotel?
Reservations within the conference room block at the
host hotel are reserved for registered conference attendees. Your conference registration confirmation email contains a link to make your online hotel reservation in the conference room block.
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General Conference Information
Networking
The Phocuswright Conference offers many opportunities to network, and socialize with fellow attendees. Relax with
your colleagues and newfound friends at a variety of functions. Refer to the
program for times and locations.
How can I see a list of who is attending?
Networking with other conference attendees is available through the attendee platform which will be open to all
registered attendees approximately 3 weeks prior to the start of the event. From the platform you will have access
to a list of registered attendees who have opted into the networking platform. The attendee list is searchable by a
number of different criteria. You can view a list of companies currently attending on our conference site
here.
Will I have the opportunity to connect with other registered attendees prior to the event?
The conference platform/mobile app will be available to all registered attendees prior to the event. Through the
conference platform/mobile app, you will be able to network with other attendees before, during and after the event.
All registered attendees will receive email notification and instructions for accessing platform when it is live,
about three weeks before the start of the conference.
Is there a dress code?
We suggest business casual attire as appropriate for the event. We recommend you dress as you feel comfortable and
remember a jacket or sweater for the air-conditioned theater and exhibit hall.
Conference Credentials
Your badge is your "ticket" into all conference activities (sessions, exhibitions, meals and receptions). Badges
must be worn at all times and are not transferable at any time. Your conference badge will be available on-site at
reception area when you check in for the event. Attendees are responsible for collecting their badge and conference
credentials as photo ID will be required when accessing the networking showcase, breakout and theater areas.
Will speaker presentations be available after the event?
Speaker presentations will be available post-conference on conference platform/mobile app. All registered attendees
will receive an email with instructions for accessing the speaker presentations after the event. Please note: we
must have the speaker's permission to post their presentation.
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Contact Us
Interested in Speaking
If you would like to submit a request to speak as a keynote presenter, panelist, mentor at the Startup Program or expert
on an industry roundtable, please click here to submit an application.
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